When Shannon Kablaric, a season ticket holder and board member of Make‑A‑Wish Wisconsin, shouted “call ICE” at a Latino Los Angeles Dodgers fan during the seventh inning of Game 2 of the NLCS on October 15 2025, the clip exploded across social media. The incident unfolded at American Family Field in Milwaukee, where the Milwaukee Brewers were battling the Los Angeles Dodgers. Within 24 hours, the fallout reached the boardroom of a staffing giant and a national charity.
What Happened on the Field
The seventh inning turned tense after the Dodgers rattled off three runs, prompting a wave of booing that quickly crossed the line from sports rivalry into personal attack. Kablaric, seated in Section 214, Row D, Seat 12, was captured on video repeatedly yelling, “Let’s call ICE. Call ICE, call ICE. Are you a citizen or veteran? Baby girl? Word.” The Dodgers fan, a U.S. citizen and veteran of two wars, replied, “Veteran. Two wars. ICE is not going to do nothing to me.” Both KTVU’s timestamped footage and CBS 58’s broadcast transcribed the exchange verbatim, noting the shift from “cheering and booing” to a direct immigration‑status threat.
Viral Spread and Crowd‑Sourced Identification
By the next morning, the video was circulating on TikTok, X, and Instagram. Within hours, strangers pieced together Kablaric’s name from a stadium‑seat‑ticket photo and a brief interview she gave to a local fan blog. KTVU reported that the crowd‑sourced effort identified Kablaric as a senior staffing coordinator for ManpowerGroup, the Milwaukee‑headquartered workforce solutions firm.
Employment Termination and Board Resignation
On October 16 2025, ManpowerGroup’s spokesperson, Elena Rodriguez, issued a statement: “This decision reflects ManpowerGroup’s unwavering commitment to maintaining a respectful and inclusive workplace for all employees.” The company’s Digital Conduct Policy, launched on January 15 2023, had previously led to twelve terminations for social‑media misconduct; Kablaric became the latest.
Simultaneously, Kablaric stepped down as treasurer of Make‑A‑Wish Wisconsin. The nonprofit, which serves 187 critically ill children across the state (2024 annual report), did not comment on the resignation, but its bylaws require board members to demonstrate a “commitment to diversity and inclusion.” No financial terms of either departure were disclosed.
Legal and League Response
Milwaukee Police recorded no formal complaints, and U.S. Immigration and Customs Enforcement confirmed that it had received no referrals related to the incident. "ICE does not investigate or act upon unsolicited social‑media commentary without a verified victim filing a formal complaint," an ICE spokesperson told CBS 58.
The Brewers organization declined to comment on potential stadium bans, pointing instead to the 2025 Fan Code of Conduct, which lists discriminatory behavior as a violation. MLB Security, however, announced a review of the footage under Protocol 7B, which can trigger league‑level sanctions if a fan code breach is confirmed.
Historical Context and Broader Impact
This is the third documented "call ICE" incident at an MLB playoff game since 2022. Similar confrontations occurred at Dodger Stadium on October 12 2022 and at Minute Maid Park on October 20 2023. What sets the Milwaukee case apart is the swift corporate fallout – a termination and a board resignation within a single day.
Industry analysts note that the episode underscores how quickly a moment captured on a smartphone can affect employment, especially in companies with stringent digital‑behavior policies. For Make‑A‑Wish, the episode sparked internal reviews of board‑member vetting processes, while ManpowerGroup’s latest 10‑K filing highlighted the rising cost of reputational risk management, estimating $2.3 million in legal and compliance expenses for 2024.
What Comes Next
The Dodgers fan, who declined to give his name, described the episode as “cool” and “fun” in the context of a heated rivalry, but acknowledged that Kablaric “let her true colors out.” He said he has no intention of pursuing legal action. Meanwhile, the Brewers and MLB await the outcome of the security review, which could result in fines, seat bans, or mandatory sensitivity training for season‑ticket holders.
For fans, the incident serves as a reminder that the line between spirited banter and harassment is thinner than ever in a stadium filled with cameras. As the NLCS moves to Game 3, the league faces pressure to enforce its conduct policies consistently across all clubs.
- October 15 2025 – Video captured at American Family Field.
- October 16 2025 – ManpowerGroup terminates Kablaric; she resigns from Make‑A‑Wish Wisconsin.
- Three documented "call ICE" incidents in MLB playoffs since 2022.
- MLB Security reviews footage under Protocol 7B.
- No ICE or police complaints filed as of Oct 16, 2025.
Frequently Asked Questions
How does this incident affect other MLB fans?
The episode highlights that discriminatory remarks can lead to immediate consequences beyond stadium bans, including loss of employment and board positions. Fans may become more cautious about public statements, especially when recordings can spread online within minutes.
What led to the rapid termination at ManpowerGroup?
ManpowerGroup’s Digital Conduct Policy, updated in early 2023, mandates termination for conduct that “undermines a respectful workplace.” The viral video provided clear evidence, prompting the HR department to act within 24 hours to protect the company’s reputation.
What is the MLB’s protocol for fan harassment?
MLB Security follows Protocol 7B for incidents that may violate the Fan Code of Conduct. This includes reviewing video evidence, interviewing witnesses, and, if warranted, issuing sanctions such as temporary bans or mandatory diversity training for offending fans.
Why didn’t ICE open an investigation?
ICE officials explained that they require a formal complaint from a verified victim before allocating resources. In this case, the Dodgers fan chose not to file a report, so no investigation was launched.
What does Make‑A‑Wish Wisconsin plan to do after the resignation?
The board pledged to review its vetting procedures for volunteers and board members, emphasizing adherence to its diversity and inclusion bylaws. No immediate replacement for the treasurer position has been announced.
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